General FAQs
- I have a Gmail email address, so why am I not getting your emails?
- Do I need to login to place and order?
- Why am I having trouble with my credit card when I know there are funds available?
- Can I get a digital copy of an instruction booklet?
- How can we give a gift containing cultures that require storage in a freezer, without the cultures dying under the tree?
- How do I call you? What is your phone number?